We are a small and bespoke Undertakers.

We pride ourselves on working ethically and transparently and have always been clear with our prices.  

Our pricing works like this

Our aim is to help you through this early part of grief as smoothly as possible, so our pricing structure reflects this. We are clear about our charges. We don’t have a complicated menu of costs, nor do we have hidden charges.

If you would like to talk through any aspect of these costs please call us on 07759 890 639.

We do not charge for advice and all our funerals are bespoke.  We also advocate speaking to, or meeting, a couple of undertakers to see what they can offer. It is important to establish a good relationship with whoever you choose to use.

Undertaking Fees: £2,550

Our professional fees include the following, noting that we will do as much or as little as you require:

  • Our time and expertise.
  • All of the practical arrangements, paperwork and funeral administration.
  • Collection of the person from anywhere in Devon or Cornwall. (Please note we do not have a 24 hour collection service but will help arrange an alternative if required. There will be an extra cost for this. We also have a mileage fee outside a 20 mile radius.*)
  • An initial meeting and any subsequent meetings that may be required in the organising of the funeral. This could be at our place of work, or your home* We also have the ability to use Zoom if some are too far away to attend but wish to be involved. Please note, a request to meet on a weekend holds an extra charge of £150.
  • Looking after the person until the funeral at our on-site mortuary.
  • The offer for you, family and friends, to spend time with the person, no matter how often, or for how long, at our on-site Chapel of Rest.
  • Helping to coordinate the ceremony, working alongside the family, celebrant, church, crematorium etc to discuss logistics and to ensure the service runs smoothly.
  • Helping liaise with others involved with the funeral, such as florists, gravediggers, printers, crematoriums (including music and tributes) etc.
  • Sourcing the coffin.
  • Preparing and dressing the person who has died.
  • The use of our car/hearse to transport the person to the funeral. Note, if this is outside the 20 mile radius there will be a mileage fee.*
  • Ourselves on the day.

There is no extra cost for bringing someone home* the night before the funeral for a vigil, or for the cremation to be on a different day from the ceremony.

Taking the Service: £350

You are welcome to use your own celebrant, or to hold the ceremony yourselves, but we also offer the option to have us hold the ceremony.

If we are to hold the service, this includes:

  • Rupert as Celebrant.
  • As many visits you and your family may wish to make to our place of work, or us to your home*, to discuss, most importantly, the person who has died and what they meant to you all.
  • Support to create the ceremony, including location, music, who will speak, who will carry the coffin, etc
  • Support with music. We have a portable bluetooth sound system and a Spotify account.

*Extra mileage, outside the 20 mile radius, is charged at £1 per mile. 

PLEASE NOTE

We consider ourselves to be one of the most creative and accommodating undertakers but hard won experience has taught us that some funerals are so bespoke that further charges will need to be negotiated, depending on extravagance and complexity.

There is an additional charge of £400 if you wish to hold the funeral on a weekend.

For collection of ashes - £25

Your Choices and Disbursements

Coffins

If you wish to purchase a coffin from us, these options can be found on the Coffins Page. 

Our coffins range from £320 for a cardboard coffin to £600 for woven bamboo, banana or wicker, to £800 for willow, and up to £1500 for a felt shroud for cremation.

We are happy for you to provide your own coffin.

If you wish to, you can decorate the coffin beforehand. Cardboard coffins are best for this, and can also be sent to your home, if this is easier than coming to us. (Any coffins for cremation can only de decorated with water-based glues and paints.)

We also can sell our coffins independently to our funeral service.

The Undertaking Fees no not cover the following (known in the trade as disbursements):

- The grave plot

- Grave preparation

- Cremation Fees

- Church Fees

- Orders of Service

- Flowers

- Venue Hire

- Catering

- Notice in the paper

These are third party costs and therefore are variable depending on the choices you make.

PLEASE ALSO NOTE

For information on local Crematoriums and Natural Burial Ground information, including costs, please see the Further Resources section below. 

Direct Cremation: £2,600 inclusive

This is a specific kind of funeral where the cremation happens without mourners attending. The cremation usually happens either early morning or late afternoon.

The Professional Fee in the option above, which offers our unlimited time, is not available in this circumstance. 

The Direct Cremation includes the following:

  • The collection of the person who has died.
  • Looking after the person until the cremation.
  • Taking the person to the crematorium on the day.
  • A meeting to organise paperwork.
  • The cost of a cardboard coffin.
  • All the paperwork and funeral arrangements.
  • Cremation fees.
  • The return of the ashes afterwards to our office.

Financial Help and Support

It may be possible to claim some costs from DWP in particular circumstances. Details can be found on their website https://www.gov.uk/funeral-payments

They require the invoice and details about the Applicant and the person who has died. We can offer help and support at no cost, if you wish to apply. Do not expect to get all costs reimbursed, but they are a very helpful department and more efficient than others.

Standardised Price List
In September 2021, all funeral directors became legally obliged to publish a Standardised Price List, their Terms of Business, and their Disclosure of Interests. If you wish to see our Standardised Price list, as required by the Competition and Markets Authority (CMA), please download it from the link below.